Back to Events

10/02/2021 – Record Keeping

Have you ever been frazzled locating an important document in a short time? How many emails have you sent or received today containing attachments? If you receive a notice for a claim tomorrow, will you be in a position to provide all relevant documents and correspondence as evidence?

The fact is we spend most of our professional life creating, using, saving and deleting documents in many different forms. This webinar will help guide you through the process of Document Management and Record Keeping. Our experienced Risk Managers will demonstrate the importance of document management and record keeping for that scary moment when you are served with a claim and are expected to present compelling evidence to support your case.

Purchase this webinar on its own, or buy our new “Be informed Annual Pass” which will allow you to watch all of the webinars in our 2021 program with a single ticket.

  • Event Information:


    Wednesday 10 February 2021


    12.30pm – 1.30pm (AEDT)


    General Admission: $80

    (Special prices for Planned Cover clients and informed mailing list using your discount code.)

    Discounted Group Bookings and Annual Webinar Pass Also Available


    1 formal hour

Learning Objectives

Following completion of this webinar, you will have an improved understanding of the importance of good record keeping in defending professional negligence claims; the types of records you should make and keep; and how long you should retain your project files and other documentation for following completion of your services on a project.

Units of Competency/Performance Criteria (as per the National Standard of Competency for Architects)

Documentation: 6.1, 6.2, 6.4, 6.7, 6.8
Project Delivery: 8.7
Practice Management: 9.8