Who we are

Welcome to informed by Planned Cover, a suite of services that gives your business the right tools to embrace the opportunities as well as negotiate the risks in your industry. Developed by one of the construction industry’s foremost risk management teams, informed offers you:

  • A range of flexible learning options to keep you and your staff up to date on industry developments – including in-person seminars and online learning through short courses and webinars, available from the convenience of your desktop or mobile device;
  • Attendance certificates and assessment questions to meet the CPD requirements of registration and certification bodies;
  • Practice Guides on specific industry topics, such as novation, Building Information Modelling (BIM) and contract termination;
  • Templates for checklists, certificates and special purpose contracts; and
  • Updates on industry developments.

Our parent company IBL Limited, who also owns Planned Cover, has over 40 years experience in managing risks for construction professionals. As part of the Planned Cover team, our informed Risk Managers have a unique insight into the challenges faced by professionals in the construction industry who are responsible for designing and delivering often complex and demanding projects. Through informed by Planned Cover, our Risk Managers are able to draw on their experience of the construction and insurance industries to provide you with the practical assistance you need to navigate a complex industry.

Meet Our Team

Our online learning short courses, webinars, seminars and other subscriber services are delivered by experienced Risk Managers who draw on their years of work in insurance and construction law to provide you with the practical assistance you need to navigate a complicated industry. Our Risk Managers review over 1500 consultancy agreements each year, giving them unmatched experience in industry expectations of construction professionals. They frequently present Risk Management seminars, informing and educating professionals on subjects such as claims trends and legislative developments. They stay on the front line of legal changes affecting construction professionals and use their knowledge to produce a growing library of informed Practice Guides on topics like building information modeling (BIM), safe design and limitation of liability clauses. From age-old pitfalls like delays, sub-consultant errors and indemnity clauses, to the emerging challenges of safe design and new technologies, our Risk Managers analyse the risks and provide plain English guidance for you and your staff.

Legal Advice

The Risk Managers at informed by Planned Cover draw on their legal qualifications to provide education and advice on risk management and insurance. informed by Planned Cover cannot provide legal advice. However, our new sister business informed  Lawyers Pty Ltd (ACN 635 862 145) offers legal advice in its specialist area of consultancy agreements. You can find out more on their website.

“The Risk Managers have demonstrated an understanding of our industry and the issues that affect us.”


“The technical support provided by their in-house legal team in risk management advice is invaluable.”


“The regular in-house seminars are a valuable learning tool and a reminder for all our staff.”

PAUL PRUSZINSKI Pruszinski Architects

Meet the team


Wendy Poulton

Wendy has been a Risk Manager since 2005, providing plain English advice on consultancy agreements, training consultants in risk management, and creating guidance materials on emerging challenges in the construction industry. She has lectured on insurance and risk management at RMIT and the University of Melbourne. Previously, Wendy was a solicitor in the Commercial and Insurance Litigation section of Hunt and Hunt. She was admitted as a solicitor in 1997, and completed a Masters in Construction Law in 2011.


Kathryn Budd

Kathryn holds Bachelor degrees in Law and Economics and was admitted as a solicitor to the Supreme Court of New South Wales in 2011. Before joining informed by Planned Cover, Kathryn practised as a Solicitor/Associate in Insurance and Commercial litigation at Sydney law firm, YPOL. During her time at YPOL, Kathryn was seconded for nine months to a global London based insurer where she was responsible for managing public liability and professional indemnity claims. Kathryn draws on her insurance and legal experience to identify and advise construction professionals on key risks in consultancy agreements.


Felicity Dixon

Felicity holds Bachelors degrees in Economics (Social Sciences)(Hons) and Law from Sydney University and was admitted in 2007. Before joining Planned Cover at the start of 2014, Felicity worked in Sydney, Perth and London as a construction litigation lawyer and front end lawyer drafting construction contracts for a number of large construction, architectural and engineering practices. During her years in private practice she also gained experience in insurance, insolvency and personal injury. From this basis of business acumen and legal knowledge, Felicity is able to bring this unique skill set to her role as Risk Manager, to advise on the professional indemnity insurance risks and implications found within contracts as well as inform and present seminars that assist to educate professionals on these risks and how best to manage them.


Vesna Koteska

Vesna holds a Bachelor of Law and Arts and was admitted as an Australian Legal Practitioner in 2019, however her experience in building and construction law dates back to 2014. Vesna also worked in the Professional Indemnity insurance space, managing claims and defending a diverse portfolio of professionals, and in particular with construction professionals.

Vesna brings to her role as Contracts Advisor her unique experience and combined knowledge of construction law and professional indemnity insurance. She is well-placed to identify risks in contracts, and assist clients with minimising those risks at the onset, having first-hand seen the consequences of avoidable risks during her time as a claims manager.